1. Who We Are
FX Billionaire Hub (“FXBH”, “we”, “our”, or “us”) is an educational trading brand that provides Forex, Gold (XAUUSD), crypto and currency signals, copy trading services, trading tools and related content through:
- Our website: fxbillionairehub.com
- Official Telegram channels and groups
- Social media pages and other online platforms we operate
This Privacy Policy applies to all visitors, members, clients and users of our services worldwide.
2. Information We Collect
The information we collect depends on how you interact with us. We may collect the following categories of data:
2.1 Information you provide directly
- Name, username or display name
- Contact details (email address, Telegram ID, phone number where provided)
- Billing or payment-related information (handled by third-party payment processors)
- Support messages, feedback or complaints you send us
- Details you submit via website forms, surveys or account registration
2.2 Information collected automatically
When you visit our website, some technical data may be collected automatically by our systems or by analytics tools:
- IP address and approximate location (country/city level)
- Device and browser type, operating system and language settings
- Pages visited, time spent on pages and click actions
- Referring URLs and general website performance metrics
2.3 Information from third parties
We may receive limited information about you from:
- Payment providers (payment status, transaction identifiers – not full card data)
- Telegram or social platforms (profile name and contact when you message us)
- Marketing or analytics partners that help us understand how users reach our site
3. How We Use Your Information
We use the information we collect for the following purposes:
- To operate, maintain and improve our website, channels and services
- To create and manage your memberships, subscriptions or VIP access
- To send trading signals, updates, educational materials and service messages
- To respond to your questions, support requests and complaints
- To process payments and manage billing, refunds (if applicable) and account changes
- To protect against fraud, abuse or unauthorised access to our channels
- To send optional marketing or promotional messages (you can opt out at any time)
- To comply with legal or regulatory obligations and enforce our Terms and Conditions
5. Legal Bases for Processing (EEA/UK Users)
If you are located in the European Economic Area or the United Kingdom, we process your personal data under one or more of the following legal bases:
- Contract: To provide services you request, such as VIP membership or signals.
- Legitimate Interests: To run our business, improve services and protect against fraud, while respecting your rights.
- Consent: For certain marketing activities or optional data collection (where required).
- Legal Obligation: To comply with tax, accounting or regulatory requirements.
6. When We Share Your Information
We do not sell your personal data. We may share information with trusted third parties in these limited situations:
- Service providers: payment processors, hosting providers, email/notification platforms, analytics and security tools that help us deliver our services.
- Professional advisors: lawyers, accountants or auditors where reasonably necessary for business operations.
- Legal or safety reasons: if required by law, government authority or to protect our rights, users or the public.
- Business transfers: in connection with a merger, sale or restructuring, where permitted by law and with appropriate safeguards.
Third-party providers are only given the information they need to perform their functions and are expected to protect it and use it only for the agreed purpose.
7. Data Retention
We keep your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including:
- For the duration of your membership or subscription
- For as long as we provide you support or respond to your requests
- For any period required by law (for example, tax or accounting rules)
When information is no longer needed, we will delete it or anonymise it so that it can no longer be linked to you.
8. Data Security
We use reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. However, no online system or transmission can be guaranteed to be completely secure.
Please protect your own accounts and devices by using strong passwords, logging out after use and being careful when sharing sensitive information on Telegram or other platforms.
9. Your Privacy Rights
Depending on your location, you may have some or all of the following rights over your personal data:
- Right to access the personal data we hold about you
- Right to request correction of inaccurate or incomplete data
- Right to request deletion of your data (subject to legal requirements)
- Right to object to certain processing or to ask us to restrict processing
- Right to withdraw consent where we rely on consent
- Right to lodge a complaint with your local data protection authority (for example, in the EEA/UK)
To exercise any of these rights, please contact us using the details in the “How to Contact Us” section below.
10. Children’s Privacy
Our services are aimed at adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe that a minor has provided us with personal data, please contact us so we can remove it.
11. Third-Party Links, Brokers & Platforms
FX Billionaire Hub often shares links to third-party websites, including brokers, payment providers, Telegram channels, educational content and social media pages.
- We do not control and are not responsible for how those third parties handle your data.
- Each third-party site or app has its own privacy policy and terms.
- We encourage you to review the privacy and risk disclosures of any broker or platform before opening an account or sending funds.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or how we handle data.
When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you through our website or official channels.
13. How to Contact Us
If you have any questions about this Privacy Policy, your personal data or our data-handling practices, you can reach us through:
- Website contact form: https://www.fxbillionairehub.com/contact-us/
- Official Telegram admin (general & Gold): @fxbillhub_admin
- Currency admin: @fbhcurrencyadmin